Answers to Your Security Questions
Find clear answers to the most common questions about our security systems, installation process, and support. If you don’t see your question here, we’re just a call or message away.
What sets Fortix apart from other security companies?
We are your single provider for integrated protection—offering everything from alarms and CCTV to electric fencing, gate automation, and electrical and solar work. This ensures seamless, compatible systems managed by one trusted team.
What’s included in a free security assessment?
Our expert will visit your property, discuss your needs and concerns, assess all access points and vulnerabilities, and provide a custom, no-obligation quote for a complete protection plan.
Can I view my CCTV cameras remotely on my phone?
Yes. Our modern CCTV systems include secure mobile apps for live viewing, playback, and alerts from anywhere with an internet connection.
What happens if my alarm is triggered?
f you have professional monitoring, our 24/7 control centre will immediately receive the alert, attempt to contact you, and dispatch emergency services if needed.
Will my security system work during load-shedding or a power outage?
Yes. All our critical systems include battery backup. We also offer solar and UPS solutions to ensure your security remains operational through any power disruption.
Do you offer maintenance and support after installation?
Absolutely. We provide various service plans for routine maintenance, system health checks, and priority 24/7 technical support to ensure your system performs flawmatically.